This is a step-by-step guide for buying Bitcoin. If you are unable to complete any of the steps, you can check the suggested solutions here or contact the customer support number provided on the Bitcoin ATM.
Step 0 - Before you leave
- Choose the most convenient Bitcoin ATM
- Prepare the cash you want to buy cryptocurrency with. We recommend using 500,000 VND banknotes to make the purchase process faster.
- Prepare your Bitcoin wallet
Step 1 - Choose your language and click “Start”
- Our Bitcoin ATMs support Vietnamese, English and 3+ other languages
Step 2 - Read and accept our short disclaimer
- Available in Vietnamese or English
Step 3 - Enter your mobile number
- Vietnamese, overseas, and virtual mobile numbers supported. If you can, avoid using Mobifone as it tends to be unreliable
Step 4 - Enter SMS verification code
- SMS should be received within 1 minute. If you don’t receive the SMS, please consult this guide
Step 5 - Select what you want to do
- Our Bitcoin ATMs allow you to buy and sell Bitcoin and 20+ other cryptocurrencies
- In this guide we will explain the process to buy Bitcoin
Step 6&7 - Select whether you already have a wallet
- We recommend customers use an existing wallet, rather than create a new one
- If you experience any difficulties at this stage, please consult this guide
Step 8 - Check that the address is correct and insert cash
- Please double-check that the Bitcoin address is correct on this screen
- Our Bitcoin ATMs only support VND banknotes of 100,000; 200,000; or 500;000 denomination
Step 9 - The transaction is completed!
- Once you reach this screen, your Bitcoin will be sent ASAP. Occasionally, due to slow Bitcoin blockchain, it can take up to 30 minutes for you to see Bitcoin in your wallet
- You can click the link sent via SMS to track the progress. Otherwise you can track the progress of your transaction by visiting https://bitaccessbtm.com/account/signin and signing in with the same mobile number as was used to make the transaction
